What satellite frequency band is used for the SuperLink service?
The SuperLink service uses C-Band (3-5.5 GHz) frequencies.

What is the typical network topology for the SuperLink service?
The SuperLink service uses the star or Hub & spoke network topology.

What is the size of the HUB?
The HUB, located in Karachi, consists of a 9.0 m antenna that is deployed on the roof top of the World Trade Center (WTC) in Karachi. The Hub site over looks the Arabian Sea & provides a spectacular view of the city.

When did the service start?
The SuperLink service was started in 2000.

How can the customer avoid the double Hop delay?
The double Hop delay can be avoided by having the central site in or around Karachi. The data for the customer can be back-hauled to their central site using a wide variety of transmission options.

What is the price difference between SuperLink+ and the SuperLink service?
Both services use satellites as the transmission medium. However, unlike the SuperLink+ service the satellite capacity is not dedicated fulltime for the SuperLink service hence it is more  cost effective than the SuperLink+ service.

What does the remote site consist of?
At the remote site a 2.4m antenna is deployed along with a Personal Earth Station (PES) indoor unit and a 2W radio frequency transceiver (RFT).

What services can SuperLink support?
SuperLink can be successfully deployed for the following services:

• Enterprise networking
• Internet access from remote sites
• SCADA applications
• Multimedia applications

What is the minimum duration of the service contract?
The term of the contract is flexible. However Supernet prefers to enter into a contract for eighteen (18) to twenty four (24) months.

Can the customer procure the equipment?
Yes Supernet can sell the equipment to the customer.

What is the underlying technology used by the SuperLink service?
The SuperLink service shares the satellite bandwidth by using Time Division Multiplexing (TDM) for the high bandwidth forward channel (Hub to Remote) and Time Division Multiple Access (TDMA) for the return channel. (Remote to Hub).

What is an Inroute?
The 128 K bit/s data channel originating from a remote site is called an Inroute. (Also known as an Inbound or Return channel)

What is an Outroute?
The high capacity data channel originating from the Hub earth station that is received by all the remotes is known as an Outroute. (Also called Outbound or Forward channel)